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Privacy Policy

Effective Date: Oct 25, 2025

At Steam Crow LLC, your privacy is important to us. We make weird art, patches, books, and experiences — not shady deals with your personal info.

We want to be crystal clear about what we collect, how we use it, and most importantly:

We will NEVER sell, rent, or trade your data. Period.

What We Collect

When you place an order or sign up for our newsletter, we collect just what we need to fulfill your request:

  • Your Name

  • Email Address

  • Shipping & Billing Address

  • Phone Number (if provided)

  • Payment Info (processed securely through trusted providers like Stripe or PayPal — we don’t store it)

If you browse our site, we may also collect:

  • Anonymous data like page views, clicks, and how you found us (cookies & analytics stuff)

What We Do With It

Here’s how we use your info:

  • To ship your orders

  • To email you order updates

  • To send our newsletter (only if you signed up)

  • To improve our website and services

We do not use your data for creepy ad tracking or third-party junk.

Email & Marketing

You’ll only hear from us if:

  • You’ve placed an order (we’ll keep you posted)

  • You signed up for our newsletter (we send cool updates & stories)

  • Or you're part of our OoO Core membership

You can unsubscribe from our emails any time — just click the link at the bottom of the message.

How We Keep It Safe

  • Our site is secured with HTTPS

  • Payment info is handled by secure third-party processors (like Stripe or PayPal)

  • We restrict access to customer data inside our business

Your Rights

You can:

  • Ask what info we have about you

  • Request edits or deletion of your data

  • Opt out of marketing emails

  • Delete your account

Just email us at [info@steamcrow.com], and we’ll take care of it — no forms, no fuss.

Third Parties We Work With

We only share data with services we trust to help us run our business — like:

  • Shipping carriers (USPS, UPS)

  • Payment processors (Stripe, PayPal)

  • Email platform (Substack)

  • Odoo (our store platform)

They get only the data needed to do their job, and they’re not allowed to use it for anything else.

Changes to This Policy

We might update this privacy policy from time to time. If we do, we’ll post the updated version here with the new effective date.

Questions?

Email us any time:

[info@steamcrow.com]

We’re real humans who believe in trust, creativity, and respecting our fellow monster-makers.

Summary: We Don’t Sell Out

We built Steam Crow to tell stories, build community, and share handmade weirdness — not to exploit your personal info.

Thanks for trusting us with your data and your business.